Welcome to this Course
Learning Objectives
Module 1 - Introduction to AODA
Learning Objectives
The OHRC and the Duty to Accommodate
Learning Objectives
Creating an Inclusive Environment
Learning Objectives
Compliance and Enforcement
Learning Objectives
Providing Accessible Customer Service
Take the steps to a more inclusive Ontario
Learn the goals of the Accessibility for Ontarians with Disabilities Act and how it supports equity and inclusion across the province.
Identify common physical, technological, communication, and attitudinal barriers — and how to help eliminate them in your workplace and community.
Gain practical strategies for respectful, inclusive communication tailored to individuals with diverse accessibility needs.
Understand your role in complying with accessibility standards under Ontario law, whether you're an employee, manager, or volunteer.
Be part of the movement toward a barrier-free Ontario by applying inclusive practices that benefit everyone.
